Terms of use

www.kynthian.com is the online store for the display and sale of products and services via the Internet of the Greek company KYNTHIAN, based at 47 Navarchou Notara Street, TK 181 22, Korydallos, Greece. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the KYNTHIAN online store, located at www.kynthian.com. Make sure you agree to the following terms and conditions because your further use and browsing of the above website www.kynthian.com implies your express and unreserved consent and agreement to them.

1. Terms
KYNTHIAN reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, in accordance with its needs and business ethics. KYNTHIAN undertakes the obligation to inform users of any modifications as well as any change, through the website of this online store. It is clarified that the change of terms does not affect orders that you have already placed.

2. Information & Products Provided
KYNTHIAN is committed to the completeness and validity of the information listed on its website www.kynthian.com, both in terms of the existence of the essential characteristics described for each product it has, as well as in the accuracy of the information concerning the services provided by www.kynthian.com, subject to any technical or typographical errors, which have escaped notice or occurred unintentionally or due to any interruptions in the operation of the website due to force majeure.

3. Limitation of Liability
KYNTHIAN cannot provide any guarantee for the availability of the products, but it guarantees timely information to end consumers about their unavailability. KYNTHIAN is only liable for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it gives or services it provides through its website. The KYNTHIAN online store is not responsible for any technical problems that may occur to the users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, KYNTHIAN has no responsibility for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it.

4. Intellectual Property Rights
The website www.kynthian.com is the official website of KYNTHIAN All content of the websites posted by KYNTHIAN, including images, graphics, photographs, designs, texts, services provided and products are the intellectual property of KYNTHIAN and are protected under relevant provisions of Greek law, European law and international conventions. Any copying, analog digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the real provider of the content of the websites is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any manner or medium for commercial or other purposes is permitted only with the prior written permission of KYNTHIAN or any other legal owner of the above copyrights. The names, images, logos and distinctive features that represent KYNTHIAN or its online store or third parties contracted with them as well as their products or services are exclusive trademarks and distinctive features of KYNTHIAN or www.kynthian. com or of the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition. In any case, their appearance and exposure on the www.kynthian.com websites should in no way be taken as a transfer or assignment of a license or right to use them.

5. User Obligations
Users of the www.kynthian.com websites agree not to use them and the KYNTHIAN online store to send, publish, send by e-mail or otherwise transmit any Content that is illegal, harmful, threatening, offensive, annoying, defamatory , defamatory, vulgar, obscene, libelous, is a violation of another's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted according to law or contractual or management relationships (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered in confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of a third party, contains software viruses or any other codes, files or programs, which are designed with the purpose of interrupting, causing damage, destroying or preventing the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content is used to collect or store personal data of users.

6. Purchase of Products
To make your search easier, we have divided our products into central categories.

KYNTHIAN makes every effort to provide high quality services. However, cases of errors in prices and secondary product features cannot be excluded and it cannot be guaranteed that there will be no downtime of the website or "human" errors when updating / listing the price of a product. For the safety and efficiency of purchases, we invite you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding to order it, contact the Sales Department at 211 2348184 or through its contact form website.
Upon completing your order registration, you will receive an automated e-mail that will state the details of your order.
In general, and in the event that your order is pending, you will be sent a corresponding e-mail. Alternatively, we will contact you on the telephone numbers you have given us when registering or entering the order on our site.
We invite you to ensure that these e-mails can reach you and to keep them throughout our transaction. It is your obligation, in the event that you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay.

7. Withdrawal / Return – Replacement of Products
You have the right to return the products you have purchased and request a replacement
a) in all cases in which products other than or substantially different from the ones you ordered were delivered to you through KYNTHIAN's proven fault
b) in all cases where there was a defect in the product

You have the right to return the products you have purchased and request their exchange with another product or products up to the amount of the price you have paid or with an additional price if you wish, within twenty (20) days of receiving the product

You have the right to return the products you have purchased and request payment of the price you paid us
a) in all cases where there was a defect in the product
(b) within 14 days of delivery of the product

KYNTHIAN is liable for compensation in the event of a defect only if it has been caused by its fault, in which case it is not liable for slight negligence.

In addition, in all cases the product to be replaced must be accompanied by the original proof of purchase. For all the above cases, the products to be replaced must be in the condition received by the customer, complete and undamaged, and their packaging must be the one that normally accompanies the product and must be in excellent condition, together with all the documents that accompanied the product (e.g. DAT, Retail Account, etc.). Before any return, it is recommended to consult with KYNTHIAN. In any case, the return and replacement is possible under the following conditions: 1. contact KYNTHIAN on the same day or the next working day to state your intention. 2. in case of change of the product within 20 days with another or others up to the amount of the price or with an additional price or withdrawal within 14 days in accordance with article 5 par. 10 of law 2251/1994, the product must not have been used 3. the product is accompanied by all the necessary documents proving the transaction (e.g. DAT, Retail Account, etc.)

8. Cancellation of Order
Cancellation of the order is possible in the following cases:
Before the order is completed, during the online order process you can remove the quantities of the products from your basket by pressing the delete button.
If the online order has been completed but the product has not yet been invoiced/shipped, you can call 211 2348184 and we will take care of canceling your order.
In the event that your order has already been invoiced but you have not received it yet and you wish to cancel it, then contact us immediately at 2 11 2348184 and provide the details of your order. We will inform you immediately about all your options.
After receiving part of the order and if you do not want the rest of it to be sent, then call us at 211 2348184 or contact us through the contact form on the website, explaining the reason you wish to cancel the rest of the order. We will inform you immediately about all your options.

9. Order Delay
Your order may be delayed for the following reasons:
The product has been delayed by our supplier: In such a case, we will contact you to ask if you would like us to deliver the order without this product or suggest an alternative.
The product you ordered has been discontinued and is no longer available: In this case we will contact you immediately to give you all the alternatives.
In periods of extreme weather or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.
In case it is impossible to contact you by phone and/or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because, for example, your details that you have entered are not correctly updated.

10. Transaction Currency
The listed currencies are informative and all transactions are made in Euros (€)